Broadband Initiatives

DCED helps consumers and businesses identify the availability and speed of broadband connections throughout Pennsylvania

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Mission Statement

The mission of the Broadband Outreach and Aggregation Fund (BOAF) Program is to provide communities with resources to overcome challenges in securing Broadband access for individuals and businesses residing in the rural and underserved areas of Pennsylvania.

What is Broadband?

Broadband is defined in Act 183 of 2004 as “a communication channel using any technology and having a bandwidth equal to or greater than 1.544 megabits per second (Mbps) in the downstream direction and equal to or greater than 128 kilobits per second (Kbps) in the upstream direction”.

The Broadband and Aggregation Fund

The Broadband and Aggregation Fund (BOAF) was created as a result of the enactment of Act 183. This program provides grant assistance to qualified applicants to implement outreach programs concerning the benefits, use and procurement of broadband service, so that telecommunications providers can respond to the new demand for services in a more timely fashion. This fund expired on 06/30/2016.

The Bona Fide Retail Request Program

The Bona Fide Retail Request (BFRR) Program is a program established by Act 183 in 2004, which provides a mechanism whereby individuals in communities that do not have DSL broadband services may submit a request to their local telecommunications provider to obtain such service. All telecommunications providers regulated by the PUC are to be fully deployed by 12/31/2015.

Request Broadband Service

If you reside in the service territory of Verizon, CenturyLink, or Windstream (formerly Alltel), and broadband services are not currently available, the BFRR allows you to submit a written request for services.


The BFRR program provides that if:
  • 50 retail customers or 25% of retail access lines in a “community”, whichever is less, request same or comparable service; and
  • commit to at least one year of service from the participating provider then service must be provided within 365 days.

If you wish to complete a BFRR to get broadband in your area, or you have questions regarding the BFRR process, please visit Verizon.

BFRR Forms

Click here for the BFRR brochure

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